Privacy Policy
1. Introduction
Petronex Energy Inc. ("Petronex", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, store, and share information when you visit our website or submit an enquiry through our contact form.
Please read this policy carefully. By using our website you acknowledge that you have read and understood how we handle your personal data.
2. Data We Collect
We collect personal data only when you voluntarily provide it to us. When you submit an enquiry through our contact form, we collect the following information:
- Full name
- Email address
- Company or organisation name
- The content of your message
We also collect standard technical information automatically when you visit our website, including your IP address, browser type, operating system, referring pages, and the pages you view. This information is collected in aggregate and is not linked to any individual unless required for security purposes.
3. How We Use Your Data
We use the personal data you provide to:
- Respond to your enquiry or request
- Provide information about our services and capabilities
- Maintain internal records of communications
- Improve the content and functionality of our website
- Comply with applicable legal obligations
We will not use your data for automated decision-making or profiling, and we will not use it for any purpose incompatible with the reason it was collected.
4. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) or equivalent data protection legislation applies, we rely on the following legal bases to process your personal data:
- Legitimate interests: to respond to enquiries and maintain business communications.
- Legal obligation: where processing is necessary to comply with applicable law.
- Consent: where you have explicitly agreed to receive communications from us.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share it with:
- Service providers who assist us in operating our website and delivering our services, under strict confidentiality obligations
- Competent authorities where required by law or to protect our legal rights
Any third parties who process data on our behalf are contractually required to handle it in accordance with applicable data protection law and to use it solely for the purposes we specify.
6. Cookies
Our website may use cookies — small text files placed on your device — to enhance your browsing experience. Cookies we may use include:
- Strictly necessary cookies: required for the basic operation of the website.
- Performance and analytics cookies: used to understand how visitors interact with the site so we can improve it. Data collected through these cookies is aggregated and anonymised.
You may disable cookies through your browser settings. Disabling strictly necessary cookies may affect the functionality of the website.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry form submissions are held for a reasonable period to allow us to respond and maintain a record of the communication, after which they are securely deleted or anonymised.
8. Your Rights
Subject to applicable data protection law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data ("right to be forgotten")
- Object to processing based on our legitimate interests
- Request restriction of processing in certain circumstances
- Request portability of data you have provided to us
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a competent data protection authority
To exercise any of these rights, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: